Why have I not received the confirmation email?
Check your spam and promotions folders for a message titled "Confirm your LUVI Creator account"; if it is not there after a few minutes, sign up again with the same address or use Continue with Google, which needs no confirmation.
Where to look first
The confirmation email is sent the instant you press Sign up with an email and password. Look for the subject line Confirm your LUVI Creator account (in Turkish, Spanish, French or German if you signed up in one of those languages). Most "missing" emails are in one of these places:
- Spam or junk. Mark it as not spam so later messages from LUVI arrive normally.
- Promotions or Updates tabs in Gmail.
- A company filter. Some workplace mail systems quarantine automated messages; ask your IT team to allow mail from luvicreator.com.
If it is really not there
- Wait a couple of minutes. Delivery is usually instant, but mail servers sometimes queue.
- Sign up again with the same address. LUVI sends a new confirmation; you do not get a second account.
- Use Google instead. Continue with Google creates and confirms the account in one step. You can add a password later from Account → Profile → Connected accounts.
The link has stopped working
Confirmation links are single-use. If you opened it once and see an error the second time, simply sign in — the account was confirmed on the first click.
Still stuck?
Write to support@luvicreator.com from the address you signed up with and mention the time of the sign-up.
Frequently asked
Who sends the email?
LUVI's authentication service. The subject is "Confirm your LUVI Creator account" in the language you signed up in.
Is there a resend button?
Not at the moment. Signing up again with the same address triggers a fresh email; nothing is duplicated.
I typed the wrong email. What now?
Sign up again with the correct address. The mistyped one never becomes an account because it was never confirmed.