Help center

How can we help?

Short answers to real questions about generating, credits, uploads, teams and the integrations — every number in here comes from the product itself.

Getting started

Can I use LUVI on my phone? · How do I change the interface language?

How do I choose a voice on a text-to-speech model? · How do resolution and duration change the price?

How do credits work and how much does a generation cost? · How do I buy credits?

How do I upgrade or downgrade my plan? · What happens when I cancel my plan?

How do I free up storage space? · How do I read my storage usage, and what counts?

How do I upload many files at once into a folder? · How do I upload photos and videos from my phone?

How do I pick a reference from my library in the Workspace? · How do I read and copy a transcript?

How do I move, rename or select many files? · How do I share a file with a teammate?

What is a workflow and how do I run one?

How do I build a workflow from Claude? · How do I connect LUVI to ChatGPT?

How do I create a team and invite people? · How do I leave a team, or dissolve it?

How do I reset my password? · What does "Too many requests" mean?

How do I change my cookie and analytics preferences? · How do I change my display name or avatar?