Where do I find my invoices and receipts?
Account → Billing lists your 12 most recent Stripe invoices with a link to view or download each PDF, and the Open portal button on the same tab opens Stripe's billing portal where every invoice, your payment methods, billing address and tax ID can be managed.
Recent invoices
On Account → Billing, below the payment-methods card, the Recent invoices table lists your last 12 invoices with:
- the date,
- the invoice number,
- the amount and currency,
- the status (paid, open, void),
- links to the hosted invoice page and the PDF.
Every credit top-up and every plan payment produces one invoice.
The billing portal
Press Open portal on the same tab. Stripe's portal opens in your browser, signed in as you, where you can:
- see the complete invoice history beyond the last 12;
- download any invoice or receipt;
- update the card on file and remove old ones;
- change the billing name, address and tax ID that print on future invoices;
- manage a subscription.
The portal returns you to Account → Billing when you are done.
What LUVI itself keeps
Account → Billing → Transactions is the credit ledger: every purchase, plan grant, generation charge, storage charge and refund, in credits, with a running balance and a CSV export. It has no currency column by design; money lives on the Stripe documents.
After account deletion
Invoices stay with Stripe under the customer record's history so that accounting obligations are met, even after LUVI removes your account.
Frequently asked
Can I add my company name and VAT number to invoices?
Yes. Open the portal, edit the billing address and tax ID, and later invoices carry them.
Why is the portal button greyed out?
The portal exists only after a first payment created your Stripe customer record. Buy credits or a plan once and it activates.
Is the transactions list an invoice?
No. Transactions is LUVI's credit ledger in credits; invoices are Stripe's documents in your currency.