How do I buy credits?
Press Top up on Account → Profile, choose an amount between 1,000 and 1,000,000 credits (1,000 credits = $1), and pay on Stripe's checkout page; the credits land on your balance as soon as the payment is confirmed, whether or not you are on a plan.
Topping up
- Open Account → Profile. The credit card at the top right shows your balance and a Top up button.
- Pick a quick amount — 10,000, 50,000, 100,000 or 500,000 credits — or type your own, from 1,000 up to 1,000,000 credits in one purchase.
- The price is shown before you continue: 1,000 credits cost $1, so 25,000 credits are $25. Stripe's minimum charge is $0.50, which the 1,000-credit floor already clears.
- Press Continue to payment. You are taken to Stripe's hosted checkout page, in your language.
- After paying you return to Account → Billing with a purchase successful note, and the balance in the header updates within a few seconds.
Where the credits show
- The header balance and the credit card on your profile.
- Account → Billing → Transactions, as a purchase line with the amount and your balance after it.
- Account → Billing → Recent invoices, where the Stripe invoice can be opened or downloaded as PDF.
Plans versus top-ups
A monthly plan (Creator, Pro, Studio) adds its credits on every renewal; a top-up is a one-off. Both go into the same balance and both are spent the same way. You can top up on any plan, including the free one.
Refunds
A purchase can be cancelled for a full refund within 14 days if none of its credits were spent; the details are in How do refunds and cancellations work?
Frequently asked
Do credits expire?
No. Purchased credits stay on your balance until you spend them.
Can I top up while on a monthly plan?
Yes. Top-ups add to the same balance the plan fills every month.
Which payment methods work?
Whatever Stripe offers in your country on the checkout page — cards and the local methods Stripe enables. LUVI never sees the card details.