How do I reset my password?
Press Forgot password on the sign-in window, enter your email and open the link in the message you receive; it takes you to a page where you set a new password and are signed in.
Step by step
- Open the sign-in window and press Forgot password under the password field.
- Enter the email address of your LUVI account and send.
- Open the email and follow the link. It lands on LUVI's reset page.
- Type the new password (at least 8 characters) twice and confirm.
You are signed in and taken to the dashboard.
No email?
- Check spam and promotions folders.
- Make sure you used the address the account was created with. For accounts created with Google, that is the Google address.
- Request the reset again; only the newest link is valid.
Links stop working
A reset link works once and only for a limited time. If you opened it, closed the page and came back later, request a fresh one.
Signed out everywhere?
Setting a new password does not sign out other devices by itself. If you suspect someone else knows the old password, also review Account → Profile → Connected accounts and, if needed, write to support@luvicreator.com.
Frequently asked
I only ever used Google. Can I set a password?
Yes. Request a reset with your Google address; setting a password adds email sign-in next to Google.
The link says it is invalid.
Reset links are single-use and expire. Request a new one and open the most recent email.
Can I change my password while signed in?
Use the same Forgot password flow; there is no separate password field on the Account page.